Ethereal Weave- Soft & Stylish Cotton Blend Scarf

Color	Earth blush, Grey Charm, Midnight Graceful, Pale Charm, Paisley Noir, Tranquil Hazel, Cloudy Whiff, Stormy Grey

At SAJDAH customer satisfaction and hygiene safety are our top priorities. We maintain a strict return policy to ensure all products meet our quality standards.

✅ Return Eligibility

We only accept returns under the following conditions:

• The item arrived damaged or contains a manufacturing defect.
• A full, unedited video of the unboxing process is provided.
• The return request is made within 5 days of delivery.

🎥 Unboxing Video Requirement

To process any return:

• Record a clear, continuous video showing:
• The unopened parcel from all angles
• The full unboxing process
• The damaged or defective product clearly
• No edits, cuts, or pauses allowed in the video.
• Videos must be submitted via email to contact@thesajdah.com with your order number.

Note: Without this video proof, return claims will not be accepted.

❌ Non-Returnable Items

• Products that are used, washed, or worn
• Items returned after 5 days from delivery
• Returns based on colour variations due to screen differences
• Items without proper video evidence

📦 How to Request a Return

1. Email us at contact@thesajdah.com
2. Include:
• Your order number
• A short description of the issue
• Your unboxing video
3. Our support team will review your claim and respond within 2-3 business days.